Booking terms

ACTIVA STYLE TERMS

- CHECK-IN: From 16:00 h. (It is mandatory to notify arrival time with at least 48 h. in advance).

- CHECK-OUT: Until 11:00 h. Takes place in Hotel Adealba and can leave your luggage at the hotel. Late check-out until 15:30 h. (subject to availability): 30% of the total amount. Later than 15.30 h. total amount must be paid.

- KEY COLLECTION: Guest have to pick up the keys at Hotel Adealba, located a few steps from the apartment. In Calle Romero Leal 18. Customer can park in hotel ​'s loading and unloading area while collecting the keys and check-in, and then the hotel parking can be reserved (subject to availability) upon arrival. Check-out also must be done at Hotel Adealba.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

 - ADDITIONAL GUEST:  8€ from 2 pax.

- WE DO NOT REQUEST DEPOSIT ON ARRIVAL BUT GUESTS ARE REQUIRED TO SHOW CREDIT CARD: Guests must provide the details of a credit card during check-in as a deposit to cover possible incidents and/or damage, or to pay for additional services.

- SUPPLEMENT OF CLEANING: Apartment will be cleaned 1 time a week (1 time every 7 days). If client would like to have the room cleaned, he would have to pay a supplement of 14.90€ for extra cleaning.

- PETS: Pets are welcome but must pay a supplement of 10€ if they weigh less than 10kg. And from that weight, 1€ more per kilo.

- NON-SMOKING APARTMENT.

- CANCELLATION POLICY: You can cancel up to 7 days before the date of entry with the refundable reservation. If the contracted rate is non-refundable, no changes or refunds are allowed.

- PAYMENT METHOD: Visa, MasterCard, Maestro, Cash or bank transfer.

 

ACTIVA SUITE HOME TERMS

- CHECK-IN: From 16:00 h. (It is mandatory to notify arrival time with at least 48 h. in advance).

- CHECK-OUT: Until 11:00 h. Takes place at Hotel Adealba and you can leave your luggage at the hotel. Late check-out until 15:30 h. (subject to availability): 30% of the total amount. Later than 15.30 h. total amount must be paid.

- KEY COLLECTION: Guest have to pick up the keys at Hotel Adealba, located a few steps from the apartment. In Calle Romero Leal 18. Customer can park in hotel ​'s loading and unloading area while collecting the keys and check-in, and then the hotel parking can be reserved (subject to availability) upon arrival. Check-out also must be done at Hotel Adealba.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

- ADDITIONAL GUEST: 8€.

- WE DO NOT REQUEST DEPOSIT ON ARRIVAL BUT GUESTS ARE REQUIRED TO SHOW CREDIT CARD: Guests must provide the details of a credit card during check-in as a deposit to cover possible incidents and/or damage, or to pay for additional services.

- SUPPLEMENT OF CLEANING: Apartment will be cleaned 1 time a week (1 time every 7 days). If client would like to have the room cleaned, he would have to pay a supplement of 14.90€ for extra cleaning.

- NON-SMOKING APARTMENT.

- CANCELLATION POLICY: You can cancel up to 7 days before the date of entry for the refundable reservation. If the contracted rate is non-refundable, no changes or refunds are allowed.

- PAYMENT METHOD: Visa, MasterCard, Maestro, Cash or bank transfer.

 

ACTIVA SANTA EULALIA TERMS

- CHECK-IN: From 16:00 h. at the Hotel Adealba. (It is mandatory to notify arrival time with at least 48 h. in advance).

- CHECK-OUT: Until 11:00 h. take place in Hotel Adealba. You can leave your luggage at the hotel. Late check-out until 15:30 h. (subject to availability): 30% of the total amount. Later than 15.30 h. total amount must be paid.

- KEY COLLECTION: Guest have to pick up the keys at Hotel Adealba, located a few steps from the apartment. In Calle Romero Leal 18. Customer can park in hotel ​'s loading and unloading area while collecting the keys and check-in, and then the hotel parking can be reserved (subject to availability) upon arrival. Check-out also must be done at Hotel Adealba.

- SUPPLEMENT OF CLEANING: Apartment will be cleaned 1 time a week (1 time every 7 days). If the client would like to have the room cleaned, he would have to pay a supplement of 14.90€ for extra cleaning.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

- ADDITIONAL GUEST: 8€ .

- PETS: Pets are welcome but must pay a supplement of  10€ if you weigh less than 10kg. And from that weight, 1€ more per kilo.

- NON-SMOKING APARTMENT.

- WE DO NOT REQUEST DEPOSIT ON ARRIVAL BUT GUESTS ARE REQUIRED TO SHOW CREDIT CARD: Guests must provide the details of a credit card during check-in as a deposit to cover possible incidents and/or damage, or to pay for additional services.

- CANCELLATION POLICY: You can cancel up to 7 days before the date of entry for the refundable reservation. If the contracted rate is non-refundable, no changes or refunds are allowed.

- PAYMENT METHOD: Visa, Mastercard, Maestro, Cash or bank transfer.


ACTIVA CENTRE A, B, E, F TERMS

- CHECK-IN: From 16:00 h. at the Hotel Adealba. (It is mandatory to notify arrival time with at least 48 h. in advance).

- CHECK-OUT: Until 11:00 h. take place in Hotel Adealba. You can leave your luggage at the hotel. Late check-out until 15:30 h. (subject to availability): 30% of the total amount. Later than 15.30 h. total amount must be paid.

- KEY COLLECTION: Guest have to pick up the keys at Hotel Adealba, located a few steps from the apartment. In Calle Romero Leal 18. Customer can park in hotel ​'s loading and unloading area while collecting the keys and check-in, and then the hotel parking can be reserved (subject to availability) upon arrival. Check-out also must be done at Hotel Adealba.

- SUPPLEMENT OF CLEANING: Apartment will be cleaned 1 time a week (1 time every 7 days). If the client would like to have the room cleaned, he would have to pay a supplement of 14.90€ for extra cleaning.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

- ADDITIONAL GUEST: 8€ .

- PETS: Pets are not allowed.

- NON-SMOKING APARTMENT.

- WE DO NOT REQUEST DEPOSIT ON ARRIVAL BUT GUESTS ARE REQUIRED TO SHOW CREDIT CARD: Guests must provide the details of a credit card during check-in as a deposit to cover possible incidents and/or damage, or to pay for additional services.

- CANCELLATION POLICY: You can cancel up to 48 hours before the date of entry for the refundable reservation. If the contracted rate is non-refundable, no changes or refunds are allowed.

- PAYMENT METHOD: Visa, Mastercard, Maestro, Cash or bank transfer.


ACTIVA SLOW TERMS

Terms:

-CHECK IN: 4:00 pm at Hotel Adealba. (It is mandatory to notify with the arrival time at least 48 hours in advance).

-CHECK OUT: 11:00 hours at Hotel Adealba. You can leave your bags at the hotel. Late check out until 15:30 (subject to availability): 30% of the total amount. Later than 15.30 h. total.

- KEY COLLECTION: In the apartment.

-SUPPLEMENT OF CLEANING: The cleaning of the apartment will be 1 time a week. (1 time every 7 days). If the client would like to have the room cleaned, he would have to pay a supplement of € 14.90 for extra cleaning.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must stay in existing beds in the accommodation (not in extra beds). They are on request and must be confirmed by the accommodation.

-MASCOTS: Pets are welcome but must pay a supplement of € 10 if you weigh less than 10 kg. And from that weight, € 1 more per kilo.

-NO SMOKING APARTMENT

-We DO NOT REQUEST DEPOSIT TO THE ARRIVAL BUT IF THE CREDIT CARD. Clients must provide the details of a credit card before arrival as a deposit to cover possible incidents and / or damage or to pay for additional services for their stay.

- CANCELLATION POLICY: You can cancel up to 7 days before arrival for the reimbursable reservations. If the contracted rate is non-refundable, no changes or refunds are allowed.

-PAYMENT FORM: Visa, Mastercard, Maestro, Bank transfer.

 

ACTIVA HOLIDAYS BEACH TERMS

- CHECK-IN: Until 09.00 pm.

- CHECK-OUT: Until 11:00 h. Guests must leave the keys in the room. Late check-out until 15:30 (subject to availability): 30% of the total amount. Later than 15.30 h. total amount must be paid.

- KEY COLLECTION: In the apartment.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

- SUPPLEMENT OF CLEANING: It must be paid 35€ additional (not included in the price). If guests request an extra cleaning, they must pay another 35€.

- PETS: Pets are welcome without supplement but under guest's responsibility. If they did some damage guest would have to pay for it.

- SECURITY DEPOSIT: 1000€.

- NON-SMOKING APARTMENT.

- MINIMUM STAY: 5 nights, variable, check the minimum stay.

- CANCELLATION POLICY: Partially non-refundable (50% is paid at the time of booking and 50% 7 days before the date of entry). In case of late cancellation, the total amount of the reservation will be charged.

- PAYMENT METHOD: By bank transfer up to 7 days: 50% of the amount. The other 50% is always non-refundable.

 

ACTIVA MACARENA TERMS

- CHECK-IN: Until 09:00 pm.

- CHECK-OUT: Until 11.00 h. Guests must leave the keys in the room. Late check-out until 15:30 h. (subject to availability): 30% of the total amount. Later than 15.30 h. total amount must be paid.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

- ADDITIONAL GUEST: 15€.

- SECURITY DEPOSIT: For reservations not paid by credit card an extra deposit of 100€ will be requested.

- MINIMUM STAY: 2 nights on Saturdays.

- PETS: Not allowed.

- NON-SMOKING APARTMENT.

- CANCELLATION POLICY: You can cancel up to 2 days before arrival with the refundable rate. If the contracted rate is non-refundable, no changes or refunds are allowed.

- PAYMENT METHOD: Visa, Mastercard, Maestro, Bank transfer.

 

ACTIVA FRAY ISIDORO TERMS

- CHECK-IN: Until 09:00 pm.

- CHECK-OUT: Until 11.00 h. Guests must leave the keys in the room. Late check-out until 15:30 h. (subject to availability): 30% of the total amount. Later than 15.30 h. total amount must be paid.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

- ADDITIONAL GUEST: 8€.

- PETS: Not allowed.

- NON-SMOKING APARTMENT.

- SECURITY DEPOSIT: For reservations not paid by credit card an extra deposit of 100€ will be requested.

- MINIMUM STAY: 2 nights on Saturdays.

- CANCELLATION POLICY: You can cancel up to 2 days before arrival with the refundable rate. If the contracted rate is non-refundable, no changes or refunds are allowed.

- PAYMENT METHOD: Visa, Mastercard, Maestro, Bank transfer.

 

ACTIVA CORRAL DEL REY TERMS

- CHECK-IN: Until 09:00 pm.

- CHECK-OUT: Until 11.00 h. Guests must leave the keys in the room. Late check-out until 15:30 h. (subject to availability): 30% of the total amount. Later than 15.30 h. total amount must be paid.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

- ADDITIONAL GUEST: € 29.

- SECURITY DEPOSIT: For reservations not paid by credit card an extra deposit of 100€ will be requested.

- PETS: Pets are welcome but must pay a supplement of 10€ if you weigh less than 10kg. And from that weight, 1€ more per kilo.

- NON-SMOKING APARTMENT.

- MINIMUM STAY: 2 nights on Saturdays.

- CANCELLATION POLICY: You can cancel up to 2 days before arrival with the refundable rate. If the contracted rate is non-refundable, no changes or refunds are allowed.

- PAYMENT METHOD: Visa, Mastercard, Maestro, Bank transfer.

 

ACTIVA PUERTA CARMONA

-CHECK IN: Until 9:00 p.m.

-CHECK OUT: 11.00 hours.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

-NO SMOKING APARTMENT.

-PETS ARE ALLOWED. Up to 10 kg will be charged € 10, from that weight will be charged a supplement of € 1 more for each kg.

-MINIMUN STAY: Saturdays have a minimum stay of 2 nights.

-WE DO NOT ASK FOR DEPOSIT ON ARRIVAL BUT YES CREDIT CARD: Customers must provide credit card information before arrival as a deposit to cover possible incidents and / or damage.

- CANCELLATION POLICY: Up to 48 hours before arrival.

-PAYMENT FORM: Visa, Mastercard, Maestro, Bank transfer.

 

ACTIVA TRIANA

-CHECK IN: Until 9:00 p.m.

-CHECK OUT: 11.00 hours.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

-NO SMOKING APARTMENT.

-PETS ARE ALLOWED. Up to 10 kg will be charged € 10, from that weight will be charged a supplement of € 1 more for each kg.

-MINIMUN STAY: Saturdays have a minimum stay of 2 nights.

-WE DO NOT ASK FOR DEPOSIT ON ARRIVAL BUT YES CREDIT CARD: Customers must provide credit card information before arrival as a deposit to cover possible incidents and / or damage.

- CANCELLATION POLICY: Up to 48 hours before arrival.

-PAYMENT FORM: Visa, Mastercard, Maestro, Bank transfer.

 

ACTIVA VIDRIO 4, 14 Y 16

-CHECK IN: Until 9:00 p.m.

-CHECK OUT: 11.00 hours.

-CRADLE: Free cot under request. They must be confirmed by the accommodation.

-CHILDREN: Children from 0 to 2 years stay for free and from 2 to 12 years at 50% of the price of an adult and must sleep in existing beds in the accommodation (not in extra beds). They are under request and must be confirmed by the accommodation.

-NO SMOKING APARTMENT.

-PETS ARE ALLOWED. Up to 10 kg will be charged € 10, from that weight will be charged a supplement of € 1 more for each kg.

-MINIMUN STAY: Saturdays have a minimum stay of 2 nights.

-WE DO NOT ASK FOR DEPOSIT ON ARRIVAL BUT YES CREDIT CARD: Customers must provide credit card information before arrival as a deposit to cover possible incidents and / or damage.

- CANCELLATION POLICY: Up to 48 hours before arrival.

-PAYMENT FORM: Visa, Mastercard, Maestro, Bank transfer.